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  3. Online Shopping FAQs

Online Shopping FAQs

  • Can I place a bulk order?
  • When will the out-of-stock furniture item be available again?
  • When will the out-of-stock items be restocked?
  • I want to combine some orders I have made, and have the difference in postage refunded.
  • I did not receive my coupon after signing up
  • The item I want is out of stock, when will it be back in stock?
  • Can I return/exchange a MUJI product I purchased from an overseas MUJI store?
  • Do you sell or offer gift cards?
  • Why is the price different online and in-store?
  • How can I check if an item is in stock in-store?
  • Why can't I add more of the same item into the cart?
  • Can I order an item directly from a store if it is available in-store, but is out of stock online?
  • Why aren't all the products that are available in store on the website?
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