You have the opportunity to update your delivery address within 60 minutes after placing your order. This means that if you realise you need to change the address, you must do so within this one-hour window. Once this period has elapsed, your order will be locked in for processing, and it will no longer be possible to make any amendments to the delivery details.
Because online retail operates at a very fast pace, we are unable to intercept or modify orders once the 60-minute timeframe has passed. This is due to the fact that orders quickly move through the processing and dispatch stages, making changes impractical. However, even after your order has been shipped and you have received a shipping confirmation, there may still be options available to you for redirecting your parcel.
We advise you to visit the website of the courier or delivery service assigned to your order. On their site, you can submit a request directly to have your parcel redirected to a different address. This process is managed by the carrier, and they will be able to assist you with any changes to the delivery location once the parcel is in transit.